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Putting the Service-Profit Chain to Work
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Applying the Service Profit Chain to a Private Hospital in Thailand | Semantic Scholar
Service to Profit Chain; Heskett et al., 1994 | Download Scientific Diagram
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The Service Profit Chain: Heskett, James L., Sasser, W. Earl, Schlesinger, Leonard A.: 9780684832562: Amazon.com: Books
The Service Profit Chain: How to Get From High Quality Support Services to Profit and Growth - Business 2 Community
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Service-Profit Chain
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Service Profit Chain: What it Is + Step-by-Step Guide | QuestionPro
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Understanding the Service Profit Chain Model | Work Institute
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